For us, it’s personal.
We understand what you are going through. Gift Healthcare Services is more than a care provider; it’s a source of comfort, companionship, and continuous support for clients and their families. Our holistic approach to care and commitment to emotional well-being makes us a unique and trusted choice in domiciliary care.
Our Ethos
Maintaining our own first-hand experience caring for an individual within the home environment, we understand the importance of finding someone with the compassion and skill required to care for a loved one.
We are changing the approach to the care system in the UK and implementing a people-first agenda. We want families and loved ones to take comfort in the knowledge that their loved ones will receive the best care available to them.
Our highly trained and compassionate care staff are central to this ethos, and they are recognised, praised, and rewarded for their responsible attitude and work ethic. We understand that personal and reliable care is invaluable.
Our service aims to offer the user the ability to remain in their own home for as long as possible, and we want all families to take comfort in the knowledge that their loved one is in capable, caring hands.
We pride ourselves on possessing all the skills and knowledge required to enhance service users’ quality of care. We cater to the needs of individuals and their families to deliver a truly exceptional care service.
Our staff embody our ethos and are valued in the community, and they are part of our family of unique people seeking to offer the highest standard of care. Clients’ dignity and respect are at the forefront, and through an unfaltering service, we aim to provide their loved ones and families with comfortable, uninterrupted peace of mind.
What We Believe
We adhere to our principles at all times. Our mission statement and aims are the foundation of everything we do at Gift Healthcare Services, with our key values underpinning every act of care our staff provide.
Kindness and Compassion
We act with kindness and compassion to provide the best quality of care at all times. Our friendly and dedicated carers will always meet you with warmth and a smile; with Gift Healthcare Services, care doesn’t have to feel clinical.
Respect
By treating each and every one of our clients with dignity and sensitivity, no matter the circumstance, we maintain our service users’ independence and pride.
Highest Quality of Care
We always provide the highest standard of care, and our ability to adapt and respond to our clients’ changing needs means this will remain the case for as long as you need us.
Reliability and Punctuality
We work as closely as possible in adherence with the client’s schedule, to make the caring experience a warm and genuine one. Let us work around you so that life isn’t all about appointments.
That Something Extra
We pledge to be diligent and mindful of the client’s changing health and care requirements and go that extra mile to continually improve the client’s quality of life. We work to ensure our clients are as comfortable as possible with friendly, personalised care.
Embrace Cultural Differences
Gift Healthcare Services welcomes all cultural differences, and we promise to be respectful regardless of your religion, ethnicity, sexual orientation, or any of the other factors which make you and your loved ones who they are. Our staff will always dress appropriately and respect our clients’ home and surroundings.
Why Choose Us?
Family-Oriented Care
Our agency understands the importance of family and treats each client as if they were our own family members. We believe in creating a warm and welcoming environment, ensuring that clients feel like part of our extended family.
Holistic Care Approach
We don’t just take care of the physical needs; we recognise that mental and emotional well-being are equally crucial. Our care plans encompass the overall health of our clients, addressing not only their physical health but also their mental and emotional needs
Client-Centred Care
We believe in involving clients in their care decisions. Our approach is client-centred, meaning that we work closely with each client and their family to create personalised care plans that suit their unique preferences and requirements.
Companionship and Connection
Clients will never be alone with Gift Healthcare Services. We go beyond physical care by prioritising emotional and mental well-being. Our caregivers provide companionship and foster meaningful connections with clients, reducing feelings of isolation and loneliness.
Well-being Check Calls
To combat loneliness and provide continuous support, we offer a call service. Clients can reach out anytime they feel the need to connect, chat, or share their thoughts. Regular well-being checks ensure that clients are never far from help or a friendly voice.
Experienced and Caring Caregivers
Our agency employs a team of experienced and compassionate caregivers who genuinely care for the well-being of our clients. Their dedication and expertise ensure clients receive the best possible care.
Peace of Mind for Families
Families can have peace of mind, knowing that their loved ones are in the caring hands of Gift Healthcare Services. We provide regular updates on the client’s well-being and are always available to address any concerns.
Emphasis on Community
We believe in building a strong sense of community. We actively encourage clients to engage in social activities, connect with others, and participate in local events, enhancing their sense of belonging and purpose.
Flexible Care Plans
Our agency offers flexible care plans that can be adjusted as the client’s needs change. This adaptability ensures that clients receive the right level of care at all times.
Commitment to Dignity and Respect
We treat all clients with the utmost respect and dignity. Our caregivers understand the importance of maintaining a client’s independence and self-esteem while providing the necessary care and support.
Positive Testimonials and Reviews
Gift Healthcare Services has received praise from both clients and their families. Their testimonials and positive reviews attest to the agency’s commitment to excellence in caregiving.
Promoting Independence
While we provide comprehensive care, we also encourage and support our clients in maintaining as much independence as possible. Our approach focuses on empowerment and self-sufficiency.
We want to change the way our clients engage with the care system by always putting people first. Our mission is to give families peace of mind and the comfort of knowing they will receive the best care available every time.
Maintaining a staff of trained, compassionate, skilled carers is central to our mission. All of our carers share our core values, and we recognise and reward them for their hard work and exceptional performance. We understand that providing personal and reliable care means supporting and developing our great carers and their skills at every step of their professional journey.
We want as many people as possible to keep the choice to stay in their own homes for as long as they can. We work to ensure all families can continue to enjoy special, memorable moments together, safe in the knowledge that their loved ones are in capable and caring hands.
Why choose Gift Healthcare Services as your domiciliary care provider?
Gift Healthcare Services specialises in providing home care to dependent adults – carefully matching carers to meet the needs of our clients.
Positive Recommendations
We are constantly growing through word of mouth and positive recommendations based on our consistently great service to our clients and carers.
Regulated Service
We are registered with the CQC (Care Quality Commission) and work closely with Social Services Departments and health professionals to ensure we offer high-quality, compliant care.
We look after our carers.
We know that when our carers are happy and confident in their abilities, they will do an excellent job.
Expert, attentive staff
Training is a core part of the carer induction process. We give all new carers an induction training course and every carer comes back for a yearly update. Training in specialist areas is also ongoing throughout their time with us.
Our specialist carer support team are always there for our staff to offer help, advice and a listening ear to all of our carers should they require it.
Fast Response
Our support staff are there to keep our policies procedures efficient and working well. This allows us to act quickly and efficiently on each client’s behalf, and we are often able to start work for a client within 24 – 48 hours of being asked.
Ready To Get Started?
We are ready to help. Give us a call to arrange a free Care Assessment for you or your loved one.